Credit Control Supervisor

Direct Search Asia Published: February 13, 2018
Job Type
Category

Description

Our client, an international MNC that provides services & equipment to the Marine & Offshore industry is on the lookout for a Credit Control Supervisor.

Reporting to the GSS Area Manager, the incumbent will need to have 4 years of credit control & credit risk management in a high volume enviroment with hands on experience, experience in managing a team and excellent command in English.

Requirement:

  • Manage a team of credit controllers and AR staff
  • Oversee and steer the day to day operations and delegate responsiblities across the team
  • Build, train, coach and develop the team
  • Establish and maintain close and professional partnerships with internal stakeholders
  • Secure that requests are handled professionally and with service attitude while ensuring that delivery is in accordance with SLA
  • Implement a global credit collection tool to enable the management of ongoing collection activities at invoice level
  • Streamlining internal processes to ensure the most effiient operational standards
  • Review and manage exception reports, KPIs and other key indicators of performance

 

Requirements:

  • 4 years of credit control & credit risk management experience
  • Solid experience in Shared Services Centre in a similar function
  • Successful track record in building expert teams in the required field within a Regional Shared Service Centre
  • Supervisory experience preferred
  • Enthusiasm in process improvement
  • Ability to develop strong relationships with customers and stakeholders
  • Knowledge of Oracle, On-Guard or other collection tools
  • Excel and reporting experience
  • Excellent command in English language

 

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