Our client is one of the Fortune 500 company, focus in freight management, logistics solutions and transportation solutions globally.
· Coordinate, arrange and ensure shipments timely for customers.
· Arrange documents for international transportation
· Coordinate and negotiate rates with contracted vendors in procuring space and services.
· Ensure accurate and timely client and vendors billing.
- Ensure accurate and timely data entry into our operating system.
- Interact with our customers in arranging their international export shipments, meeting customer service standards.
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
- Understand department process flow, constantly looking for areas of improved efficiency.
- Ensure all customers standard operating procedures are followed as per the DLSOP.
- Work with the team on meeting KPI standards, as per the company’s procedures.
- Monitor shipment reports to ensure total customer satisfaction
- Support supervisor in daily review statistics, audit and customer reporting
· Diploma or Degree in any discipline
· At least 1 year experience in the freight/supply chain industry
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Good Microsoft Office skills (Excel, Word etc.)
- Fluent in English
- Proactive, strong organizational skills
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Registration No: 201425475W
EA License No: 14C7312