Splash 247

Regional Service Director

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Direct Search Asia Published: March 10, 2017
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Description

Our client is an esteem manufacturing MNC in the Marine industry and they are on the lookout for a Service Director to join their technical team based in Singapore. This role will essentially managed a team of 7 in Asia and frequent travelling is expected.

Responsibilities:

  • Aftermarket Strategic Planning to acchieve revenue and profitability growth and customer satisfaction
  • Utilize a data driven approach to determine market needs and expectations
  • Perform Gap Analysis on current capacities and capabilities, and whether they are able to meet the market requirement
  • Develop and execute Aftermarket Dealer Devvelopment and Growth Plans
  • Implement Service and Parts Business Key Performance Indicators within the dealers' aftermarket organization, to drive business improvements and profitability
  • Drive regional product problem resolution process with dealers and internal product groups, in order to achievve customer satisfaction
  • Conduct competitive adalysis on product performance and parts pricing
  • Direct sales with customers, for the aftermarket (upgrades, rebuilds, service and parts) business in Asia
  • Work with the Product Management teams to develop fit-for-market products and services

Requirements:

  • Degree in any field
  • 2 years of similar experience
  • Willing to travel frequently
  • Fluent in written and spoken English

 

Visit www.directsearchasia.com/vacancies and follow us on LinkedIn for more information and opportunities 

 

Registration No: 201425475W

EA License No: 14C7312

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