Splash 247

Service Manager (Marine)

Direct Search Asia Published: July 14, 2017
Job Type


Our client, an international MNC that provides equipment and services to the Maritime industry is on the lookout for a Service Manager to join their team in Singapore. The ideal candidate must have experience managing a team of Service Engineers/Technicians and Coordinators and in-depth knowledge of the Navigation/Telecommunication equipments.


  • Reporting directly to Director on monthly service related issues
  • Organize service department proccess flow and monitor coordinators
  • Ensure emails responded timely in order to meet customers demand
  • Delegate service requests to engineers accordingly
  • Answer technical enquiries from customers
  • Convince customer of service standards
  • Ensure company service target achieved annually
  • Handle disputes with customers
  • Handle warranty cases worldwide
  • Arrange for engineer training schedule and ensure that they are operationally ready
  • Arrange for project commissioning overseas
  • Ensure project commissioning are done as per deadline
  • Other ad hoc job duties when assigned


  • Diploma or Degree in Electrical/Electronic/Telecommunications/IT or any other related academics
  • 3 years of experience managing a team in a Service department
  • 5 years of experience in the Maritime Navigation/Telecommunication industry


Visit www.directsearchasia.com/vacancies and follow us on LinkedIn for more information and opportunities 


Registration No: 201425475W

EA License No: 14C7312


 upload file ... Limit reached, delete at least one file below to add more.  

Note: Please confirm newsletter subscription sent to the provided email upon registering

Related Jobs

Operations Executive (Deck Officers/Marine)   Singapore, Singapore new
July 21, 2017
Sales Manager - Marine Lubricants   Singapore, Singapore
July 19, 2017
Aftermarket Sales Account Manager   Fort Lauderdale, United States
July 14, 2017
Chartering Manager - Tankers   Singapore, Singapore
July 7, 2017
Chartering Manager - Tankers   Singapore, Singapore
June 30, 2017