The three best performing dry bulk terminals in the world are Santander and Bilbao in Spain and Quebec in Canada, according to BIMCO’s 2017 Dry Bulk Terminals Vetting Report.
Santander was rated first in all four major categories: terminal handling of loading/unloading; terminal mooring and berthing arrangements; information exchange between the ship and the terminal and terminal equipment.
The report evaluates terminal and port performance from around the world to improve safety standards and the turnaround time of ships calling ports.
“In general, we see a good standard across the world, but with some complaints, for example due to language problems. But even with an increase of 35% of reports coming in this year compared to 2016, we still need more data to make valid global statistical analysis,” said Aron Sørensen, head of maritime technology and regulation at BIMCO.
This is the second issue of the report and the data covers the period from January 2015 to December 2017; 115 ships, provided 598 reports, from 278 different terminals around the world.
BIMCO’s goal is to get 1,000 ships participating in the survey, mainly through networking with members, the media and through speaking about the report at conferences.
“We need to get the word out all the way to the shipmasters. That is the crucial challenge. Because the more reports we get the more valuable it becomes for all the participants and the shipmasters themselves,” Aron said.
Generally, the standard is good with over 93% of ports reviewed as average or better, with positive feedback coming from the communication between ship and terminal, the loading and unloading and the standard and maintenance of equipment.
At the other end of the spectrum, a number of ships complained of a lack of language skills when visiting certain ports; permanent pressure on ship/crew and master; unexpected claims; and unnecessary bureaucratic and offensive port authorities. In addition, ports rated badly when the cost of terminal services was either too expensive or the service was non-existent.