Greater ChinaOperations

Cosco gets back on track after last week’s cyber attack

China Cosco Shipping has managed to recover part of the company’s US network system after it was hit by a cyber attack on Tuesday last week.

According to the latest update Cosco US provided to customers on Sunday, the company’s internet phone service and company email is back to normal, however the public mailbox for customer services is not ready yet.

Additionally, toriginal bill of landing services and cargo transfer services through the US rail system have also returned to normal.

Cosco has asked customers to continue using the alternative emails provided by the company.

For the time being, the company’s hazardous cargo and awkward cargo booking is still suspended due to the network breakdown.

“Currently, the global network of Cosco Shipping Lines is stable and secure. The network applications in the Americas are being recovered gradually. Continuous and steady business operations are being carried out on a global scale,” Cosco said in a notice to customers.

Cosco expects the email service in the Americas region to be restored this week.

Jason Jiang

Jason is one of the most prolific writers on the diverse China shipping & logistics industry and his access to the major maritime players with business in China has proved an invaluable source of exclusives. Having been working at Asia Shipping Media since inception, Jason is the chief correspondent of Splash and associate editor of Maritime CEO magazine. Previously he had written for a host of titles including Supply Chain Asia, Cargo Facts and Air Cargo Week.
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