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Crew care app launches

A group of maritime entities have joined forces to build a digital platform aimed at improving the emotional well-being of the world’s 1.7m seafarers.

The Safebridge CrewCare app – jointly developed by volunteer group Container Shipping Supporting Seafarers (CSSS), maritime EdTech company Safebridge, data analytics company Motion Ventures, and the Universities of Manchester and Plymouth – encourages seafarers to open up about their feelings and thoughts to mitigate the risk of depression and suicide.

In 2017, the UK P&I Club revealed that suicide was the top cause of seafarers’ deaths, accounting for 15% of all fatalities at sea.

The app facilitates crew managers’ ability to monitor the status of the seafarers’ well-being, general health, and Covid-19 risks but also gives them the power to take immediate action and offer direct support to those in need.

The app incorporates a professionally qualified questionnaire based on techniques medical practitioners use to make decisions when presented with a patient’s symptoms. An algorithm rates the multi-choice answers given to rate the mood of the seafarer from 1 (low risk) to 10.

Philip Eastell, CSSS founder and the driving force behind the CrewCare initiative, said: “Where concern exists there is now an opportunity for seafarers to get help. The app is a very low-key diagnostics tool set up to ensure that those seafarers struggling to cope receive the care they need.”

The app combines features and functionalities derived from Motion Ventures and Safebridge platforms to offer a single central point for assessing, monitoring, and responding to seafarers’ health and well-being needs.

It also features an integrated communications function and affords access to the 24h International Seafarers’ Welfare and Assistance Network (ISWAN) helpline SeafarerHelp.

Sam Chambers

Starting out with the Informa Group in 2000 in Hong Kong, Sam Chambers became editor of Maritime Asia magazine as well as East Asia Editor for the world’s oldest newspaper, Lloyd’s List. In 2005 he pursued a freelance career and wrote for a variety of titles including taking on the role of Asia Editor at Seatrade magazine and China correspondent for Supply Chain Asia. His work has also appeared in The Economist, The New York Times, The Sunday Times and The International Herald Tribune.

Comments

  1. This Crew App could really boost crew moral we feel not abandoned in the midst of the ocean. Missions to Seamans is there, but not really close when this time pandemic is very hard to go ashore. We hope this Crew App can help less the burden and help depression.
    Thank you all Sir and God bless

  2. Encourage owners to have wifi onboard for the crew to use.. Each deck has own rotter so that they can communicate with their family.

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