Customer Experience Officer

Faststream Recruitment Ltd Published: April 3, 2020
Athens, Greece
Job Type


Faststream's client is the market-leader in marine digital sector. Due to continues success in Greece, they require a Customer Experience Manager for Athens.

As Customer Experience Manager you will manager and ensure each customer has the correct navigation data at hand at any time.

* Process customer inquiries (orders, deliveries, etc.) from quotation to order, shipment and invoicing

* Provide assistance to Support team during roll-out and other issues when needed


* A nautical, IT, engineering or economical degree or similar education

* Previous experience in Digital Data or Customer Service tasks (ideally from previous jobs in maritime or digital navigation data supplies)


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