Director of Marine Operations

Flagship Management Published: February 1, 2019
Woods Hole, United States
Job Type


Position:                             Director of Marine Operations

Department:                        Operations

Reports To:                         General Manager

Position Function:
Primarily responsible for the performance of all vessel operations and meeting all organizational goals relating to the delivery of safe and efficient transportation.

Duties and Responsibilities:

  • Manage fast-paced day-to-day operations of the fleet.
  • Continuously identify and implement operational improvements.
  • Establish clear goals and objectives and direct the vessel management teams in their achievement.
  • Establish best practices, policies and procedures to provide guidance to vessel crews on the consistent operation of the fleet.
  • Support development and implementation of vessel training programs. Ensure fleetwide compliance with training goals.
  • Maintain and continuously improve safety and environmental standards and procedures and ensure their full implementation throughout the fleet.
  • Investigate incidents, injuries, including near-misses, and develop corrective actions to ensure further prevention.
  • Manage fleet financial performance.
  • Routinely communicate with vessels during operations for planning, support and in response to emerging events.
  • Develop operating budgets for vessel operations and marine services.
  • Oversee audits of vessel performance and compliance by USCG and other regulatory bodies.
  • Recommend, develop and implement policies pertaining to marine personnel and vessel operations.
  • Manage a staff, comprised of multiple union and non-union members, and maintain effective communications.
  • Participate in public meetings, activities pertaining to vessel planning, and operations in support.
  • Other duties as assigned.

Required Qualifications:

  • Minimum of five (5) years maritime leadership experience.
  • Possess, at a minimum, a U.S. Coast Guard license as Master, Chief Engineer, or related experience.
  • Minimum of a Bachelor’s degree in Marine Transportation, Marine Engineering, or related fields.
  • Superior leadership, communication and people management skills.
  • Strong problem solving and analytical skills, ability to design and analyze operational performance metrics.
  • Strong knowledge of marine operations and the maritime industry.
  • Knowledge and experience with high speed craft operations.
  • Strong knowledge of maritime regulations at federal and state levels.
  • Strong knowledge of Health, Safety, Quality and Environmental (HSQE) programs, including ISO/ISM and best practices.

Desired Qualifications:

  • Master’s degree in Business or Engineering management.
  • Thorough working knowledge of vessels, marine operations and U.S. Coast Guard regulations as they apply to the various vessels.
  • Experience with passenger and freight service in daily operations with tight schedules.
  • Experience in roles operating vessels, ferry systems, harbors / ports or other equivalent marine transportations systems.
  • Extensive experience with regulatory and safety requirements involved with the operations of running fleets of passenger vessels, knowledge of emergency responders protocols.
  • Familiarity with the Maritime Transportation Security Act of 2002 and the regulations promulgated thereunder.
  • A minimum of five (5) years of executive level management experience in transportation, planning and operations.
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