Dynamic Positioning Field Service Engineer
Responsible for the execution of requests for field service including installation, troubleshooting and repairs of the company’s marine propulsion products and systems worldwide. Provides day-to-day, direct operational support service to the customer and independently carries out on-site repair on a range of products with limited technical support. Holds responsibility for ensuring that specific maintenance work scopes are professionally administered on a day-to-day basis through on-site liaison with the customer, whilst maintaining all relevant technical documentation and maintaining appropriate levels of customer satisfaction.
- DP/Joystick system
- Sensor systems
- Position systems
- System improvements
- Service and support outside normal business hours
- Test and configuration of spare parts orders
- Testing and repair of returned parts (RMA)
- Drawing verification
- Config file verification
- FAT document review
- Arrange checklist to shipyard
- Prepare SAT and Commissioning Verification documents
- Verify deliverables
- Job Activities
- Verification of system installation
- Commission DP and Joystick systems
- Verification of terminations
- Ordering spare/missing/damaged parts
- Configuration of DP sensor system
- Interface/Test third party integration
- Perform system tuning
- Perform Sea Trial Acceptance Test/FMEA with Classification
- Creating software backups
- Onboard training of vessel personnel
- Job Summary
- Complete service report
- Create internal and external backup software files
- Update project database
- Update drawings AS-Built
- Complete expense report
- General Responsibilities
- Ensure quality control in accordance with ISO-9001:2015
- Maintain safe work environment per company HSE standards
- Perform duties delegated by Field Service Manager
Must be capable of verbal communication, hearing, and have adequate vision for reading small print and diagrams. Must have sufficient manual dexterity to be able to operate hand tools and measuring devices. Must be able to routinely lift and move up to 50 pounds unaided. Must board marine vessels and frequently negotiate shipboard ladders, companion ways, compartments, and hatches.
- Bachelor of Science in Engineering or Marine Engineering or related technical discipline
- Five (5) years’ experience in technical field service in the installation or maintenance of Dynamic Positioning systems, to include PLC control systems, in an offshore marine environment.
- Two (2) years’ experience in Ladder Logic control programming. C++
- Previous experience working with ICON Dynamic Positioning Systems.
- Graduate of any ASEE-rated Associate in Applied Science (AAS) level program in Electronics Technology or an equivalent combination in experience, education, and/or training.
- Three (3) years’ experience in technical field service in the installation or maintenance of Dynamic Positioning systems, to include PLC control systems, in an offshore marine environment.
- Previous experience working with Dynamic Position Systems and associate position referencing equipment.
Heavy Travel Requirement (more than 50 percent and more than 2 weeks per job.
Salary and benefit package, including medical, dental, vision coverage and a 401(K) retirement plan in an exciting work environment.
Must show proof of eligibility to work in the United States and have a valid Passport and Driver's License