Field Service Engineer

Direct Search Asia Published: April 13, 2018
Job Type


Our client, an international MNC that provides equipment to the Marine & Offshore industry is on the lookout for a Field Service Engineer to join their team in Singapore.


  • Provide both on site and remote technical support
  • Advise customers as required in line with the product manual and operating procedures
  • Ensure that all complaints, engineering change requests and day-to-day technical queries are recorded and prioritized
  • Provide technical information and advice on installation issues
  • Fault finding activity required as appropriate
  • Provide training for range of equipment both in-house and on-site
  • Provide inspection reports for the equipment return
  • Ensure that all HSE practices are in place for the workshop
  • Ensure that the equipment and tools are in full working and safe order
  • Ensure that appropriate PPE is used in the workshop
  • Maintain the workshop in a safe and organized manner
  • Carry out fill commissioning activities for the system, including installation assistance and checks, acceptance trials and training of crew and support staff
  • Assist with interfacing with third party equipment
  • Develop and optimize the documents and information systems associated with the installation and support of electronic controls, in conjunction with the marketing department.
  • Ensure that the product support related areas of the complaints and warranty system are properly managed and records maintained
  • Input all relevant information into internal computer system


  • Diploma or Degree in Mechanical/Marine Engineering or any relevant academics
  • 2 years as a Service Engineer, dealing with mechanical products
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