In this role you will be involved with supporting the growth and development of the business and existing core operations. Key responsibilities will include:
- Guide and demonstrate how to use shipping software (IMOS, eyeShare) to users via email, phone and in person
- Understand work processes and troubleshoot software related issues
- Update and ensure procedures are clearly communicated to users
- Manage daily issues reported by users
To be a suitable candidate, you must have had previous experience using IMOS, coupled with solid IT skills. You must have a minimum of one years' working experience within the maritime industry. You should be a confident individual with a strong attention to detail who is pro-active with a passion for real-time problem solving.
This role is open to candidates residing in Singapore with ready working entitlement.