Inside Sales Executive (Marine Safety)

Direct Search Global
Published
April 21, 2021
Location
Singapore, Singapore
Category
Job Type

Description

Identify new business opportunities via telemarketing activities or direct mail programs as directed. • Maintain and develop existing and new customers through planned individual account support.

• Build lasting customer relationships and enhance customer satisfaction through regular telephone and or email contact.

• Perform direct marketing and sales activities to generate sales as per the agreed sales and marketing plan.

• Attend to walk in customers.

• Explain and or provide customers with necessary product information including but not limited to conducting presentations, training and or demonstrations in the most professional and efficient way. • Process warranty claims, retail orders, general troubleshooting, and accurately document all customer service related activities, according to company procedures.

• Prepare quotations, follow up and perform order-processing for assigned sales enquiries by available media or means in compliance with company’s standards of service delivery.

• Gather competitor and customer data through indoor sales activities in order to create awareness of local market trends and competitors activities and report such to Product Management and Marketing Teams.

• Liaise and attend meetings as and when necessary to aid business and organisational development. • Attend training and to develop relevant knowledge and skills.’

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