Junior Vessel Operator
Individual with a background in maritime agency services who has a service oriented outlook. Someone who can provide excellent customer service and be a problem solver. The position is exempt (salary) with competitive rate, auto & mileage reimbursement and benefit package.
Under the direction of the Branch Manager, the Junior Vessel Coordinator is responsible for the coordination of all marine operations, agency, and administrative functions associated with individual vessel calls to assigned Port. Duties include but are not limited to:
- Board vessels in Port on a daily basis
- Assist Port Manager with planning and assigning weekly vessel rotation
- Assist Port Manager with billing procedures
- Assist Port Manager with follow-up and completion of pro forma requests
- Respond to all principal/customer inquiries in line with Corporate Operations Manual Policies or Principal Governing Working Instructions
- Prepare/transmit estimates of port costs
- Established and maintain marine vessel file insuring documentation is prepared in an accurate and timely fashion
- Prepare/execute required governmental and agency documents for appropriate approvals and submission to marine vessel files
- Communicate daily with principals/customers, marine vessel’s Master, Port Authority, and appropriate government authorities
- Procure operation, agency, and administrative services for assigned marine vessels
- Exercise high quality vendor service management and cost control
- Makes required trips to United States Immigration Control, and U.S. Customs Office to ensure all necessary documentation is ready for arrivals and departures
- Perform other related duties assigned
- High School diploma or equivalency; some college courses in business management helpful
- Previous experience in the marine agency field
- Minimum of two-three (2-3) years as a Boarding Agent
- In depth knowledge and understanding of Port Agency Work
- Possess good organization skills and ability to multi-task procedural and project management tasks within short time constraint situations
- Previous verifiable experience handling agent duties in servicing vessel arrivals and departures.
- Must be able to lift 50 pounds
- Possess a valid driver’s license and accident free motor vehicle record
- Must be able to obtain a Transportation Workers Identification Card (TWIC)
- Must be available to work a flexible schedule based on business needs, including days, nights, weekends and some holidays with travel to and from the marine vessel while in Port
- Must have reliable transportation
- Must be able to provide and maintain automobile insurance according to state laws
Job involves frequent and extensive walking, lifting, climbing, stooping, bending, and jumping.
- Frequent walking and standing
- Frequent climbing (gangway) up to heights of six feet or more
- Occasional exposure to outside weather conditions
- Frequent and proper lifting of up to 50 pounds.
Incumbent will be required to make numerous trips to the marine vessel during its time in port to handle any issues relevant to the efficient arrival and departure of the vessel.
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Job Type: Full-time
- marine agency: 2 years (Preferred)
- Customer Service Skills: 1 year (Required)
- High school or equivalent (Required)
- TWIC (Preferred)
- Driver's License (Preferred)
- United States (Required)