Operations Executive

Direct Search Asia Published: January 17, 2020
Singapore, Singapore
Job Type


The role:

  • You will be responsible for ensuring the coordination and handle the daily operations from all aspects of shipping details entry and invoicing
  • Ensure the data are entered accurately and timely to the system. Analyse recurring problems and make improvements where necessary
  • Timely invoicing process, monitor the quality and accuracy of all invoice and reports within your responsibility.
  • Be proactive in your response regarding service issues – planning and finding alternative solutions to enhance the customer’s needs and improve on profitability and competitiveness
  • Develop, maintain and ensure customer profiles are accurate and up-to-date.
  • Working closely with operations, sales and pricing, finance, IT and HR internally.


  • 1-2 years in freight forwarding
  • Product knowledge in freight forwarding industry
  • Knowledge of shipping documentation and transportation regulations
  • Knowledge of customs documentation and regulations
  • Knowledge or experience in warehouse or supply chain is an advantage
  • Good Microsoft Office skills (Excel, Word, Powerpoint)
  • Languages : Fluent, written in English and Mandarin (in order to liase with Chinese speaking associates)


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