Regional Customer Support Manager – Marine Navigation & Communications

Ignition Global Consulting Published: July 4, 2019
Location
Singapore, Singapore
Job Type
Category

Description

Our Client is a leading international business in Marine Technology. They have global operations, strong brand name, and are well established in Singapore. Due to business developments, they are looking to hire a Regional Customer Support Manager.

In this position, you will be responsible for leading and managing the customer support team for marine navigation and communications products. Responsibilities will include:

  • Day to day management of the Customer Support department including budget, inventory and people management
  • Achieve and maintain agreed customer service levels
  • Review and develop customer support strategies
  • Build a strong relationship with internal and external business partners
  • Recruit, guide and develop the customer service team
  • Review quality management systems and ensure compliance

The ideal person for this role will be able to demonstrate:

  • Strong experience in marine navigation and communications
  • Previous experience leading a customer support team
  • Degree in Engineering / Electronics / Software would be preferred

Our Client can offer an attractive package for the right person. This is an excellent opportunity to work for an innovative leading global business and manage a large team in an in an important customer support role.

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