Maersk still not back to normal three weeks on from Petya attack

Maersk still not back to normal three weeks on from Petya attack

Three weeks on from the day Maersk was hit hard by the Petya ransomware and business is still not 100% back to normal.

In its latest update the Danish conglomerate admitted: “We acknowledge that while overall progress is being made, you may still encounter delays in response time in some locations.”

Nevertheless, significant progress is being made. ETA change notifications have just been switched back on. Moreover, Maersk Line’s mobile app which supports tracking relaunches for Android devices today with the iOS version due to be up and running by the end of this week. Existing users should download an upgrade required to access tracking.

The online rate request form and short-term quotes for dry cargo via standard emails have been delayed, however, and will be available again Monday next week.

“We assure you that we are clearing the final parts of the backlog while working hard to support your new business,” Maersk stated.

The Maersk Group became the most high profile maritime hacker victim in history on June 27 when the Petya ransomware crippled much of the giant Danish conglomerate’s operations across the world.

Sam Chambers

Starting out with the Informa Group in 2000 in Hong Kong, Sam Chambers became editor of Maritime Asia magazine as well as East Asia Editor for the world’s oldest newspaper, Lloyd’s List. In 2005 he pursued a freelance career and wrote for a variety of titles including taking on the role of Asia Editor at Seatrade magazine and China correspondent for Supply Chain Asia. His work has also appeared in The Economist, The New York Times, The Sunday Times and The International Herald Tribune.

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