Director of Warehouse Operations

Job Title: Director of Warehouse Operations

Location: New Orleans, LA

We seek a dynamic Director of Warehouse Operations to lead our comprehensive warehouse and materials handling teams, ensuring safety, efficient operations, and outstanding service delivery.

The Director of Warehouse Operations will manage all warehouse operations and material handling aspects to meet our operational goals and enhance productivity. This role requires strategic leadership, operational excellence, a commitment to continuous improvement, and a hands-on style.

Key Responsibilities for the Director of Warehouse Operations:

• Lead the management of warehouse operation teams, including receiving, storing, handling, shipping, and quality.
• Develop and implement strategies for efficient inventory management, space utilization, quality, equipment, and labor optimization.
• Lead, motivate, and encourage teams of warehouse staff, providing training, coaching, and performance feedback to optimize productivity and efficiency.
• Oversee the transportation and distribution of products, coordinating with carriers, freight forwarders, and third-party logistics providers to ensure on-time delivery and cost-effective shipping solutions.
• Maintain accurate records of inventory levels, transactions, and shipment tracking, utilizing inventory management software and other relevant tools.
• Identify opportunities for process improvement, cost reduction, and operational efficiency enhancements within the warehouse and logistics operations.
• Monitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of warehouse operations and implement corrective actions as needed.
• Stay informed about industry trends, regulatory changes, required certifications, and emerging technologies relevant to logistics and warehouse management including handling of food items.
• Develop and maintain client relationships to ensure customer satisfaction.
• Ensure alignment of warehouse activities with broader company objectives.
• Ensure compliance with all safety and regulatory requirements within the warehouse environment.
• Manage budgets and forecasts, focusing on cost efficiency and financial accountability.
• Drive innovation in warehouse operations by implementing best-in-class technology and process improvements.
• Negotiate with vendors and service providers to ensure high-quality and cost-effective resources are available.

Qualifications for the Director of Warehouse Operations:

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• Minimum of 8 years of experience in warehouse management, material handling, logistics, or a similar field, with at least 5 years in a senior management role.
• Demonstrated problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
• Ability to thrive in a fast-paced environment, prioritize multiple tasks, and meet tight deadlines without compromising quality or safety.
• Commitment to maintaining a clean, organized, and safe work environment in compliance with OSHA and company standards.
• Strong knowledge of food safety regulations (e.g., FDA, USDA, HACCP) and quality management systems is preferred.
• Excellent communication and interpersonal skills to interact effectively at all levels of the organization.
• Experience with warehouse management systems (WMS) and proficiency in Microsoft Office Suite.
• Ability to work flexibly and adapt to changing environments.