Marine Claims Administrator

• Responsible for receiving, recording, and processing incoming insurance claims.
• Settle claims within the specified timeframe.
• Evaluate basic policy coverage and determine its applicability to submitted claims, escalating any issues as necessary.
• Respond to client inquiries in accordance with service standards.
• Oversee claims recoveries.
• Collaborate with various stakeholders, including the Accounts Department, Brokers, and Agents.
• Ensure timely compliance with both internal and statutory audit queries.
• Coordinate with the Reinsurance Department to submit relevant statistics for treaty renewal.
• Strictly adhere to all MAS regulations.
• Perform any other duties assigned by the Head of Department or reporting authority.

Requirements:

• Preferably a diploma or degree holder in Marine studies.
• Minimum of 2 years of experience in Marine Claims. Candidates with more than 5 years of experience will be considered for a senior position. Those without experience may be considered for an entry-level claims handler role.
• Ability to work independently as well as part of a team, and self-motivated.
• Customer-centric approach, demonstrating good analytical and negotiation skills.