Call to address drop in liner service quality

Call to address drop in liner service quality

The liner shipping industry must urgently address the poor quality of service afforded to shippers since the consolidation of the world’s top 20 lines into super alliances, says the Global Shippers’ Forum (GSF).

GSF today called for the establishment of a Maritime Industries Supply Chain Forum at an international level to address the full range of challenges facing the sector.

One year on from the publication of the Organisation for Economic Co-operation and Development International Transport Forum’s report on ‘The Impact of Mega Ships’ there has been, the GSF says, no serious response by the shipping industry to the issues it identified – namely the wider external costs imposed by mega ships and alliances of others in the supply chain, including shippers, port and terminal operators and governments.

Speaking at the International Cargo Handling Co-ordination Association (ICHCA) international conference in Barcelona, Chris Welsh, secretary general of the Global Shippers’ Forum, said: “Shippers have generally supported cooperation through consortia and vessel sharing agreements as the appropriate means of rationalising costs, provided they themselves receive a share of the benefits in terms of enhanced quality and a wider range of services made available to customers.”

Several years on from the introduction of so-called mega ships and the consolidation of the world’s top 20 lines into four super alliances, shippers continue to experience poor quality services and disruption to their supply chains through the bunching of vessels, void sailings and delays, GSF said in a release.

Welsh added: “The onus is on the shipping industry to demonstrate that the bigger ships and alliance business model is the best response to the economic and financial challenges faced by carriers but also adds value to customers. We believe cooperation between the main international stakeholders in a new maritime industries forum would enable the wider maritime supply chain to develop solutions to the problems presented by bigger ships and alliances in a constructive and consensual manner.

“The received wisdom is that bigger ships and alliances are good for competition because of the benefits they are said to confer. If the reality is that they add costs because of the negative externalities they impose on others, and if they restrict choice through reduced service competition, then other regulatory or competition policy approaches may be necessary to deal with the competition issues raised by mega vessels and alliances.”




Sam Chambers

Starting out with the Informa Group in 2000 in Hong Kong, Sam Chambers became editor of Maritime Asia magazine as well as East Asia Editor for the world’s oldest newspaper, Lloyd’s List. In 2005 he pursued a freelance career and wrote for a variety of titles including taking on the role of Asia Editor at Seatrade magazine and China correspondent for Supply Chain Asia. His work has also appeared in The Economist, The New York Times, The Sunday Times and The International Herald Tribune.

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