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CMA CGM concedes data breach is likely as criticism mounts over its handling of ransomware attack

CMA CGM is facing growing criticism for the way it has communicated the ongoing IT fallout from its ransoware attack that brought much of the group’s web infrastructure down on Monday.

The French liner issued a statement from Marseille at 15.30hrs local time yesterday, nearly 24 hours from their last update, in which the Rodolphe Saade-led firm revealed it was likely data had been stolen.

“We suspect a data breach and are doing everything possible to assess its potential volume and nature,” CMA CGM stated.

The French carrier became the latest big name in container shipping to reveal it had been hacked on Monday, following other leading liners including Maersk, MSC and Cosco in recent years.

The slowness in which it admitted the ransomware attack, combined with the limited number of updates since them, have attracted criticism from customers. When many of the group’s sites first went down, the company claimed it was internal IT issue, before it became apparent the liner had been the latest high profile victim of a ransomware attack.

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Sam Chambers

Starting out with the Informa Group in 2000 in Hong Kong, Sam Chambers became editor of Maritime Asia magazine as well as East Asia Editor for the world’s oldest newspaper, Lloyd’s List. In 2005 he pursued a freelance career and wrote for a variety of titles including taking on the role of Asia Editor at Seatrade magazine and China correspondent for Supply Chain Asia. His work has also appeared in The Economist, The New York Times, The Sunday Times and The International Herald Tribune.
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