CMA CGM has become the latest global carrier to be hit hard by IT issues with clients waking up this morning to find many of the brand’s global sites down.
In a note sent to clients in Australia, seen by Splash, CMA CGM and its local subsidiary ANL said some of its IT applications are unavailable today due to what the group described as an “internal IT infrastructure issue”.
The group’s emails are working as usual, the company said.
CMA CGM representatives in China, contacted by Splash today, said the company was aware of the sites being down and the company was looking into the issue.
“External access to CMA CGM IT applications are currently unavailable. IT teams are working on resolving the incident to ensure business continuity. We will keep you updated on the current situation,” a spokesperson at the group’s headquarters in Marseille told Splash today.
The spokesperson has yet to reply to widespread speculation that the IT outage originated at its China operations following a ransomware attack.
CMA CGM claiming an internal IT infrastructure issue does not necessarily mean the carrier has been hacked as other top carriers have in recent years. CMA CGM is the world’s fourth largest liner – the top three, Maersk, MSC and Cosco, have all suffered hacks in recent years, leading to massive losses.